AuditBoard Remote Jobs USA 2024 | Client Support Specialist

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About AuditBoard Remote Jobs USA 2024

AuditBoard transforms how audit, risk, and compliance professionals manage today’s dynamic risk landscape with a modern, connected platform that engages the front lines, surfaces the risks that matter, and drives better strategic decision-making.

AuditBoard Remote Jobs USA 2024 Details

Company NameAuditBoard
Job RoleClient Support Specialist
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
SalaryNot Mentioned
Company Websitewww.auditboard.com

Job Description For AuditBoard Remote Jobs USA 2024

We are looking for positive, self-motivated professionals with customer support experience and an affinity for technology products and innovation. In this role, you will be working directly with our active clients assisting with any product feature functionality questions they have for the products your team supports.

Additionally, you will coordinate the delivery of a variety of services offered by our Support team. These services include but are not limited to: responding to inquiries via email tickets and phone, data migrations, live phone training, and reconfiguration. Through your experience in assisting our clients, you will gain a valuable understanding of the needs of our customers. Job duties also include helping troubleshoot any issues in the system that a client may have encountered and working with various internal teams to resolve these issues and/or provide solutions.

Attributes of a Successful Candidate:

  • 1-3 years experience in a technical support function
  • SaaS environment and experience is highly preferred
  • Ability to work an Eastern or Central Time Zone (9am to 5:30pm)
  • Familiarity with helpdesk ticketing system (ZenDesk experience is a plus)
  • Bachelor’s degree or commensurate combination of education and experience
  • Ability to analyze and troubleshoot in order to resolve problems quickly and cost-effectively
  • Ability to communicate clearly with team members and clients
  • Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications
  • Collaborate with development, product management, and customer onboarding functions in order to care for customers efficiently and effectively
  • High level of energy, drive, enthusiasm, initiative, commitment, and professionalism
  • Self-starter with solid organizational and planning skills
  • Proficiency in Excel fundamentals is a plus
  • Accounting & Audit knowledge is a plus
  • Open-minded and willing to learn

AuditBoard Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your AuditBoard Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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