Boom Entertainment Remote Jobs USA 2024 | Customer Support Representative

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Boom Entertainment Remote Jobs USA
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About Boom Entertainment Remote Jobs USA 2024

Boom Entertainment is a technology company that is fueling the biggest winners in sports betting and online gaming.

Working with professional sports leagues, media companies, and leading casino operators, Boom provides technology and games to many of the biggest names in the industry — NBC Sports, Barstool Sports, Penn National Gaming, 8AM Golf, YES Network, Rush Street Interactive, DraftKings, Golden Nugget, and many more.

Boom Entertainment Remote Jobs USA 2024 Details

Company NameBoom Entertainment
Job RoleCustomer Support Representative – Weekends Required
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
Salary$15/hour
Company Websitewww.booment.com

Job Description For Boom Entertainment Remote Jobs USA 2024

  • Live Customer Support for contest entrants via email and live chat feature – Zendesk and Intercom
  • Handling support requests and escalating them to the appropriate parties 
  • Monitor for critical site issues and escalate to the proper channels to ensure a speedy resolution
  • Resolve bet and contest inquiries regarding sporting rules & account and billing inquiries from users
  • Requests include: verifying user identities during sign-up, gameplay questions, the status of withdrawals, and more

Qualifications: 

  • 2+ years experience in a customer support or operations role (sports, tech, start-up a plus) 
  • Knowledge of and enthusiasm for sports, sports gaming, and technology is a must 
  • Knowledge of online gaming fraud, payments, gaming tools, systems, and reports is highly preferred
  • Experience working with Customer Support tools like Zendesk and Intercom
  • Outstanding written communicator 
  • Collaborative, team-oriented mindset

Boom Entertainment Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your Boom Entertainment Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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