ConnectWise Remote Jobs USA 2024 | Security Platform Specialist

Karthik Ps By Karthik Ps
ConnectWise Remote Jobs USA
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About ConnectWise Remote Jobs USA 2024

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.

ConnectWise Remote Jobs USA 2024 Details

Company NameConnectWise
Job RoleSecurity Platform Specialist
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
SalaryNot Mentioned
Company Websitewww.connectwise.com

Job Description For ConnectWise Remote Jobs USA 2024

The Security Platform Specialist provides both partner-facing and internal support for ConnectWise’s security platforms.  In this role, the Security Platform Specialist will provide initial triaging of support requests and manage the ticket queue to ensure that all support requests are resolved in a timely manner. 

Essential Duties and Responsibilities:

  • Monitor and manage a wide range of inbound support requests.
  • Provide assistance and guidance regarding the use of the ConnectWise security platforms.
  • Troubleshoot issues within the ConnectWise security platforms and supported third-party integrations.
  • Assist with building reports, rules / event notifications, and other content within the ConnectWise security platforms based on partner requests.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Customer service focused, self-starter with an outgoing personality.
  • Experience with Managed Threat Detection (MDR) and Security Information and Event Management (SIEM) solutions.
  • Excellent analytical and problem-solving skills
  • Excellent oral and written communication skills
  • Understanding of the Managed Service Provider and Managed Security Service Provider industries
  • Knowledge of cybersecurity controls and frameworks such as the CIS 20 and NIST CSF

Educational/Vocational/Previous Experience Recommendations:

  • Bachelor’s degree in computer science, Information Security or relevant experience.
  • 1 year of experience in a cybersecurity environment preferred.
  • 2 years of experience in an IT support environment preferred.

ConnectWise Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your ConnectWise Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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I'm a Blogger working remotely, and I have a deep passion for recruitment industry since 2015. Whether it's remote jobs, work from home jobs, make money, I'm constantly exploring and sharing my insights.
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