Element Fleet Management Remote Jobs USA 2024 | Customer Care Representative

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About Element Fleet Management Remote Jobs USA 2024

Element Fleet Management (TSX: EFN) is the leading global fleet management company, providing world-class management services and financing for commercial vehicle and equipment fleets.

Our suite of fleet management services span the total fleet lifecycle, from acquisition and financing to program management and remarketing – helping customers optimize performance and improve productivity.

Element Fleet Management Remote Jobs USA 2024 Details

Company NameElement Fleet Management
Job RoleRepresentative, Customer Care
Job TypeFull Time
Job LocationRemote US
EducationHigh School Diploma/Bachelor Degree
Career LevelEntry Level
SalaryNot Mentioned
Company Websitewww.elementfleet.com

Job Description For Element Fleet Management Remote Jobs USA 2024

We are looking for a Customer Care Representative to join CEI, a wholly owned subsidiary of Element Fleet Management.   As the leading expert in fleet accident, safety, and risk management, we provide unmatched fleet products and services to our clients.  

At CEI, you will play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!

Are You:  

  • Customer focused and adaptable to different personality types? 
  • Independent with high levels of performance and quality outcomes? 

  As the Customer Care Representative, you will be the liaison between our company and customers to process claim information in response to inquiries, concerns, and requests about fleet incident /safety services with a focus on providing outstanding customer service.

  • Provide service to customers via telephone and/or electronically 
  • Assess caller’s needs, clarify information, research any issue, and provide solutions and /or alternatives  
  • Handle calls in an efficient manner, minimizing driver/client time to resolve issues 
  • Strive for first call resolution 
  • Exhibit applicable empathy during each call ensuring a superior customer experience 
  • Meet personal/team qualitative and quantitative targets 
  • Work effectively in a team environment, and when needed – provide back-up support for administrative tasks 

Requirements  

  • High School Diploma 
  • Microsoft Office Suite (Word, Outlook, Excel) competency 
  • Ability to learn and navigate new software quickly 
  • Professional communication with customers via telephone and email 
  • 1+ years of customer service experience, contact center experience preferred but not needed 
  • Ability to work effectively with others and contribute to team task accomplishments 
  • Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment 
  • Ability to work full-time 5 days per week, which will include one weekend day

Element Fleet Management Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your Element Fleet Management Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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