Good Dog Remote Jobs USA 2024 | Customer Support Specialist

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About Good Dog Remote Jobs USA 2024

Best friends made here. Connect directly with good breeders, shelters and rescues to find the dog of your dreams.

Good Dog Remote Jobs USA 2024 Details

Company NameGood Dog
Job RoleCustomer Support Specialist, Remote
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
Salary$45,000 – $65,000/year
Company Websitewww.gooddog.com

Job Description For Good Dog Remote Jobs USA 2024

We are looking for a highly-motivated and empathetic Customer Support Specialist with a passion for providing outstanding human-centered support to join the Good Dog team! As a member of the Customer Care team, you’ll be responsible for building trusted relationships with our customers by ensuring puppy buyers have a truly phenomenal experience finding their new best friend on Good Dog. 

The ideal candidate for this role is a persuasive communicator and exceptional listener with high emotional intelligence.

  • Deliver unparalleled, personal support across all channels (phone, email, text) to help our customers succeed 
  • Enthusiastically provide top-quality responses to inquiries & issue resolution that goes above-and-beyond
  • Anticipate customers’ needs by proactively providing education, support, & guidance every step of the way in their puppy search
  • Effectively and comfortably handle escalated interactions while leading with empathy
  • Make human connections, build trust, and foster lifelong relationships with puppy buyers 
  • Turn customers into loyal promoters who become vocal, Good Dog brand ambassadors

What We’re Looking For

  • At least 2+ years of experience in customer service, client services, or relationship management roles (prior dog knowledge is a plus!)
  • Exceptional verbal (phone) and written communication skills
  • Positive, flexible attitude with the ability to nimbly embrace change quickly
  • Energized by helping people and eager to interact directly with customers
  • Ability to build trust quickly and navigate challenging conversations successfully
  • Well-organized, attentive to details & skilled in multitasking
  • Excellent judgment and problem solving skills

Good Dog Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your Good Dog Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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