Granicus Remote Jobs USA 2024 | Site Reliability Engineer

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About Granicus Remote Jobs USA 2024

Granicus connects governments with the people they serve by providing the first and only civic engagement platform for the public sector. Over 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that turns government missions into quantifiable results.

With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada.

By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Granicus Remote Jobs USA 2024 Details

Company NameGranicus
Job RoleSite Reliability Engineer
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree/Certification
Career LevelEntry Level
Salary$40,000 – $60,000/year
Company Websitewww.granicus.com

Job Description For Granicus Remote Jobs USA 2024

  • Use Granicus Applications and Understand Impact on Government and Citizen Interaction
  • Own Escalated Issues and Problems Reported by Customers, Internal Teams, and Monitoring
  • Independent & Collaborative Troubleshooting of Application, Service, and System Issues
  • Document and Escalate User Stories, Bugs, and Defects
  • Establish and Maintain SLI, SLO, and SLA targets for applications and services.
  • Use software development best practices to automate solutions and eliminate toil.
  • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets and following the company’s information security program.

You’ll love this job if you:

  • Understand and value the “Customer Experience” and how to support people.
  • Are constant learner with aspiration to make major contributions to challenging projects.
  • Have degree in Computer Science, related field, or 4+ years of experience in SaaS Environments.
  • Have 2+ year of experience working in AWS/Azure or certification.
  • Have 2+ year of experience supporting Windows and Linux servers.
  • Have hands-on experience writing and troubleshooting Python.
  • Understand relational databases (SQL) and can efficiently connect to databases and query data.
  • Have direct experience using monitoring tools such as New Relic, or Elastic.
  • Have experience working in ticketing systems such as JIRA and are familiar with Agile SDLC.
  • Have experience using CI/CD tools like Gitlab or Jenkins.

Security and Privacy Requirements

  • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company’s information security program.
  • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

Granicus Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your Granicus Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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