Hotel Engine Remote Jobs USA 2024 | Claims & Disputes Specialist

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About Hotel Engine Remote Jobs USA 2024

Hotel Engine provides hotel booking solutions designed for business travel.

Book and manage business lodging while enjoying exclusive savings of up to 60% at over 700,000 properties worldwide.

Gain access to helpful tools and 24/7 service on our convenient platform — it’s free to use, with no contracts and no catch.

Hotel Engine Remote Jobs USA 2024 Details

Company NameHotel Engine
Job RoleClaims & Disputes Specialist
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level

Job Description For Hotel Engine Remote Jobs USA 2024

Our Member Support team is growing and looking for customer service gurus with a dash of investigative flair. You are passionate about resolving issues and making sure that our books are balanced at the end of the day.

  • Collaborate with our suppliers and internal teams to resolve billing discrepancies 
  • Reconcile overcharges and miscellaneous discrepancies that come in via email and phone from our suppliers
  • Investigate various anomalies in our billing department and create a positive outcome
  • Communicate solutions internally and externally to resolve issues
  • Be meticulous about details. The team requires detailed notes on all interactions 
  • Work with credit card companies regarding credit card disputes by facilitating communication between parties
  • Work across multiple online portals and can dexterously move between operating systems
  • Work closely with Traveler Experience team members to help ensure incidentals are being billed correctly

Here’s what we’re looking for:

  • Pristine written & verbal communication skills – this job does require both phone and email communication across all teams
  • Basic accounting skills are a plus!
  • A quick learner- ready to grasp our systems, processes & procedures
  • Ability to problem solve and work on several projects simultaneously while continuing to provide quality work
  • Experience with Excel, Wex, and Salesforce (CRM) strongly preferred
  • Forward thinker with the capacity to be creative in developing new ideas and implement proven methods for the team
  • Able to work quickly and efficiently while still being thorough

Hotel Engine Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your Hotel Engine Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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