iOPEX Technologies Remote Jobs USA 2024 | Customer Support Agent

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iOPEX Technologies Remote Jobs USA
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About iOPEX Technologies Remote Jobs USA 2024

iOPEX is a new-generation business solutions provider offering optimized IT management and Automation services. We are process innovators focused on extracting the best out of the investments you have already made.

At iOPEX, we help you realize the golden ratio where your technology and business are in complete synergy, making your company greater than the sum of its parts.

Founded in 2009, the demand for our specialized optimization solutions has helped us grow to over 3,000 employees since we began our journey.

iOPEX Technologies Remote Jobs USA 2024 Details

Company NameiOPEX Technologies
Job RoleCustomer Support Agent | Pioneer Team
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
SalaryNot Mentioned
Company Websitewww.iopex.com

Job Description For iOPEX Technologies Remote Jobs USA 2024

As a Customer Support Agent, we will expect the highest levels of customer service to be sure the customers on our platform remain with outstanding experience. In this role as a Customer Support Agent, you are responsible for incoming calls/text messages while keeping our wait times down. In addition, communicating with the rest of the departments to keep our nurses and facilities satisfied. Often, you are the first point of contact when a customer is calling in.

Requirements:

  • At least 1 year experience in customer service or equivalent.
  • Efficiently process customer contact and deliver prompt solutions through phone, chat, and email
  • Communicate and collaborate with different departments.
  • Investigate, research, and resolve customer issues • Handle tough and dissatisfied customers politely and professionally.
  • Track and follow up on all customer requests in a timely manner.
  • Manage conflicting priorities.
  • Provide outstanding and exceptional customer service.
  • Must have weekend availability.

What would set you apart?

  • Effective problem solver
  • Excellent interpersonal and written communication skills
  • Courteous, compassionate, and empathetic
  • Self-controlled and thrives under pressure.
  • Organized, attentive, and a quick learner.
  • Goal oriented and consistently exceeds expectations.
  • Flexible, friendly and takes ownership.

iOPEX Technologies Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your iOPEX Technologies Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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