Medical Guardian Remote Jobs USA 2024 | Retention Specialist

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About Medical Guardian Remote Jobs USA 2024

Medical Guardian is a leader in connected care, revolutionizing how older adults age in place through innovative medical alert systems.

Our mission is to empower our customers to live a Life Without Limits. Whether they’re looking for an in-home system, mobile device or wearable medical alert smartwatch, Medical Guardian has the product that will fit their lifestyle and needs.

Medical Guardian Remote Jobs USA 2024 Details

Company NameMedical Guardian
Job RoleRetention Specialist
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
SalaryNot Mentioned

Job Description For Medical Guardian Remote Jobs USA 2024

Medical Guardian is seeking enthusiastic and compassionate retention specialists who will thrive in our culture of growth and development with a passion for genuinely helping our customers to live a life without limits.

We are looking for candidates who are goal driven, coachable, altruistic, and excellent voice communicators to join our team of more than 350 employees. All calls, as well as our comprehensive paid sales training program, are completed in the comfort of your own home using laptops and headsets that we provide.

  • Handle inbound and outbound calls every day with urgency, care and expertise.
  • Empathize with clients, helping them resolve outstanding issues and renegotiates the terms of their agreement as a critical part of successful performance.
  • Works to retain existing customer base by using active listening empathy and assuming ownership through inbound emails, phone calls and handle relevant issues to prevent voluntary disconnect requests.
  • Execute, monitor, and coordinate repricing for designated customers in the existing customer base.
  • Communicate clearly in both oral and written form.
  • Identify and assess customers’ needs to achieve satisfaction Make independent decisions to resolve customer issues and concerns with strong problem solving; Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Demonstrated ability to consistently achieve sales targets.
  • Excellent time management skills.
  • Ability to handle multiple tasks with strong attention to detail.


  • A passion for generating sales with a proven call center experience.
  • Utilize rapport building to best meet the needs of the customer in the most sincere and ethical manner.
  • Display a competitive spirit to meet and exceed company wide and personal sales goals.
  • Satisfactorily complete background / employment history investigation and drug screening.
  • Computer proficient with the ability to multi-task.

Medical Guardian Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your Medical Guardian Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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