MikMak Remote Jobs USA 2024 | Customer Solutions Associate

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About MikMak Remote Jobs USA 2024

We grow brands commerce-first, globally. Spanning 100 countries and 7000 Media & Retailer Partners Worldwide.

Our brand, retailer, and consumer insights will guide and impact decision-making across your entire organization to drive real business results.

MikMak Remote Jobs USA 2024 Details

Company NameMikMak
Job RoleCustomer Solutions Associate
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
Salary$55,000 – $62,500/year
Company Websitewww.mikmak.com

Job Description For MikMak Remote Jobs USA 2024

MikMak is looking for a Customer Solutions Consultant to help manage our relationships with some of the world’s leading marketers. This position will be responsible for the deployment and education of MikMak’s solutions.

By supporting the technical lifecycle of the customer base, the Customer Solutions Associate plays a critical role in educating customers on the platform and configuring the campaigns that lead to positive business results for our customers spanning CPG, Beauty, Apparel, and other consumer product categories.

A successful candidate for this role will have an eye for detail and a passion for eCommerce. They will learn about our product to help guide clients on how to optimize their MikMak experiences for a seamless eCommerce experience. They will also service customers with care and professionalism. This role reports to the Manager of Customer Solutions.

  • Coordinate with our clients and their media agencies to help plan and execute MikMak clients’ campaigns
  • Deliver clear and effective platform and processes training to MikMak clients
  • Create MikMak experiences on behalf of our clients, leveraging our internal platform to create landing pages that feature product videos / stills, product information, and the ability to check out from one of several online retailers. Ensure that outputs are delivered on-time, free of errors and responsive to clients’ requests. 
  • Review client’s product assets – video and still assets – and share a point of view on optimal assets to incorporate in MikMak shoppable experiences
  • Create MikMak experiences on behalf of our clients, leveraging our internal platform to create landing pages that feature product videos / stills, product information, and the ability to check out from one of several online retailers. Ensure that outputs are delivered on-time, free of errors and responsive to clients’ requests
  • Coordinate with our clients and their media agencies to help plan and execute MikMak clients’ campaigns
  • Assess client media plans to ensure that they are accurately tagging campaign details in order to provide granular data in the MikMak Dashboard 
  • Implement pixels on behalf of our clients in Google Tags Manager

WHO YOU ARE

  • A quick learner, able to get up to speed on MikMak’s platform, our best practices and our clients’ product and creative priorities in order to deliver high quality work
  • Effective written and verbal communicator
  • Detail-oriented, able to complete projects on-time, on-spec, and reprioritize throughout the day
  • Passionate about eCommerce and brand marketing
  • Empathetic, humble and hungry
  • Someone who has experience using a ticketing system (Salesforce, Zendesk), Google Suite and Google Tags Manager (nice to have)
  • Have 1+ years of experience as a Customer Solutions Associate or adjacent roles
  • Have managed a book of business valued at, or over, $1M
  • Have prior experience in a B2B SaaS environment

MikMak Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your MikMak Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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