Mindful Care is the first ever same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, all covered by insurance – including Medicare and Medicaid.
Powered by innovative technology, Mindful Care patients don’t have to wait weeks to see a qualified mental health provider. Care is available in-person and virtually.
Job Description For Mindful Care Remote Jobs USA 2024
The Patient Experience Representative is responsible for assisting all potential new patients with initial assessment scheduling and answering all questions related to Mindful Care via phone and email. You will play a critical role in strengthening relationships with patients and connecting them to treatment. This role requires a passion for helping others and be able to support and advocate for the best possible patient experience.
Interact with prospective patients to connect them to Mindful Care
Answer all incoming calls on the new patient line
Contact and schedule all new patient appointment requests
Obtain pertinent clinical information and insurance information needed for scheduling
Assess patient needs to match the patient to an appropriate treatment
Assist caller/patient with any questions regarding new patient appointments or referrals
Return any voicemails that accrue on the new patient line
Be an advocate for both Mindful Care and potential patients to ensure the best patient experience
Other tasks as assigned by management
Candidate Profile
High school diploma or equivalent required
Experience in a call center environment; previous experience in healthcare is preferred
Prior customer service experience, medical or mental health practices preferred
Excellent interpersonal skills and professional manner
Strong verbal and written communication skills
Ability to schedule appointments depending on the patient needs
Must be well organized and attentive to details
Must be able to multi-task and prioritize work in a fast-paced work environment
Must have strong computer proficiency
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Mindful Care Remote Jobs USA 2024 Application Process
Eligible candidates are advised to open online Apply Link ( Link given bellow).
This link will open on new tab on your browser
Read carefully above job description and double click to apply online
Fill all your academic qualification, skill experience and other mandatory details.
Upload your resume.
Check the details before submitting.
If you are shortlisted, details will be shared through e-mail or phone call
interview and Venue details also will be shared to shortlisted candidates through e-mail.
We wish you the best of luck in your Mindful Care Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
