The Noibu eCommerce performance and error monitoring platform helps eCommerce teams detect, diagnose, prioritize, and resolve revenue impacting errors on their website.
Noibu empowers your eCommerce team to focus on what they do best—creating amazing online shopping experiences, increasing conversions and growing revenue—while we take care of keeping the bugs at bay.
Collaborating closely with customers to ensure they are utilizing the product to its full potential, with a focus on building different workflows for different business units.
Participating in and leading technical calls with developers to assist in resolving Noibu identified bugs.
Acting as the primary technical point of contact, liaising with Customer Success Managers (CSMs) to address larger issues.
Serving as a Noibu Architecture Subject Matter Expert (SME) with a strong understanding of its functionality (not code-level expertise).
Conducting live training sessions with developers to ensure that all customers, both new and existing, are proficient in debugging errors.
Providing support for technical issues via ZenDesk tickets.
Who you are:
Experience in SaaS environments in a high-touch, customer-facing position.
Applied experience with back and front-end web applications to answer questions, troubleshoot and solve unique problems with third-party developers (Javascript, HTML, CSS, etc.).
Have excellent communication skills, you are comfortable working with and supporting stakeholders at all levels of the organization about topics that vary from operational strategy to specific tactical details.
Ownership mentality; ability to take an idea and run with it.
High emotional intelligence – you enjoy building relationships, value collaboration and have a good sense for others’ motivations.
Ability to adapt to new processes and work accurately in a fast-paced, rapidly changing environment.
Noibu Remote Jobs USA 2024 Application Process
Eligible candidates are advised to open online Apply Link ( Link given bellow).
This link will open on new tab on your browser
Read carefully above job description and double click to apply online
Fill all your academic qualification, skill experience and other mandatory details.
Upload your resume.
Check the details before submitting.
If you are shortlisted, details will be shared through e-mail or phone call
interview and Venue details also will be shared to shortlisted candidates through e-mail.
We wish you the best of luck in your Noibu Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
