We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective.
We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings.
It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient.
As a Production Software Engineer for Oracle Health, your role is to provide client-facing technical investigation and issue resolution for your assigned software products. You will be responsible for analyzing client-reported technical issues within a large, mature code base in collaboration with other Production Software Engineers, our aligned Technical Solution Analyst team, IP development engineers, the Product Management team, and client stakeholders.
The ideal candidate has experience troubleshooting and debugging software applications in Java or C#, is comfortable navigating Linux servers through the command line, and has basic familiarity with SQL databases. Experience using Eclipse, Microsoft Visual Studio and Splunk is strongly preferred, especially in the context of client-facing technical support.
Investigate and troubleshoot applications and services in Java and SQL Databases by reviewing log files
Test workflows in client and internal domains
Compare functionality between code levels, check configuration settings and review source code to determine the cause and resolution of reported issues.
Resolve high-priority and high-impact issues during on-call rotations (24×7 support for critical incidents)
Participate in Problem Management discussions with IP counterparts
Required Qualifications/Skills
Bachelor of Science degree in Computer Science, Computer Engineering, Software Engineering, Computer Information Systems, Information Systems, Information Technology or related field, or equivalent, relevant work experience
This role requires obtaining a Public Trust clearance to support US Federal Government clients.
Computer programming in Java (or equivalent such as C++ or C#)
Databases, data models, and schema (ex: Oracle MySQL)
We wish you the best of luck in your Oracle Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
