Perseus Group Remote Jobs USA 2024 | Software Support Analyst

About Perseus Group Remote Jobs USA 2024

We are more than just an acquirer, but a true partner in success. We don’t collect businesses.

We nurture and help them grow. We treat our acquisitions like people, not property. That’s why we do our best to ensure their growth and development.

As an operating group of Constellation Software Inc. (TSX:CSU), we help good companies become great through data-driven guidance, permanent capital, and the accumulation of knowledge from over 800 acquisitions.

Perseus Group Remote Jobs USA 2024 Details

Job Description For Perseus Group Remote Jobs USA 2024

The Dealership Software Support Analyst provides exceptional customer support for our clients and assists clients with a variety of technical issues focusing on hardware and software support of our Dealership Management System. The Analyst provides friendly, quality, and professional assistance in the use of our applications.

• Rapidly gain expertise with our software products.
• Under supervision, receive and record calls (tickets), and provide support to end users on a variety of IDS software related issues.
• Provide Technical Support via telephone, email, and chat.
• Excellent and personable communication with customers.
• Assist clients with troubleshooting issues.
• Enter and maintain detailed documentation.
• Track and monitor problems to ensure a timely resolution.
• Gather, document, and present detailed documentation on researched issues.

Job Qualifications:

• At least 1-2 years of relevant experience in a customer centric role with RV/Marine dealership is mandatory.
• Experience supporting business application software that includes retail, ERP, CRM or other related types of business software systems.
• An understanding of either CRM, accounting, or retail dealership operations preferred.
• Thorough understanding and ability to use Microsoft Office suite.
• Excellent communication (written and verbal), customer service, and organization skills. 
• Analytical ability; troubleshooting process knowledge.
• College or University degree preferred.

Perseus Group Remote Jobs USA 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

We wish you the best of luck in your Perseus Group Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.