RapidAI Remote Jobs USA 2024 | Technical Services Specialist

Karthik Ps By Karthik Ps
RapidAI Remote Jobs USA
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About RapidAI Remote Jobs USA 2024

RapidAI is the global leader in using AI to combat life-threatening vascular and neurovascular conditions. Leading the next evolution of clinical decision-making and patient workflow, RapidAI is empowering physicians to make faster decisions for better patient outcomes. Based on intelligence gained from over 10 million scans in more than 2,000 hospitals in over 100 countries, the Rapid® platform transforms care coordination, offering care teams a level of patient visibility never before possible. RapidAI — where AI meets patient care.

RapidAI Remote Jobs USA 2024 Details

Company NameRapidAI
Job RoleTechnical Services Specialist
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
Salary$40 – $60 Hourly
Company Websitewww.rapidai.com

Job Description For RapidAI Remote Jobs USA 2024

  • Provide quality service to RapidAI’s customers in all assigned tasks, while upholding iSchemaView values at all times
  • Support all internal users and external customers with product training, knowledge and expertise.
  • Provide solutions in a timely fashion for issues that may arise with all RapidAI products.
  • Log and track support calls in the designated RapidAI system(s) prioritize and escalate jobs as required to ensure customer satisfaction.
  • Identify trends in the support calls and develop documentation to address these most-often reported problems and issues. Notify management of increasing trends, unusual activity or repeated activity.
  • Brief customers as well as management on the status of current resolution efforts and attend daily/weekly meetings as requested or required.
  • Recommends means for product or system improvements including procedural steps, increased training, and enhanced documentation.
  • Access Application updates, OS Updates, and FAQ’s resources on the Intranet to assist.
  • Assist other teams to initiate, design and manage effective support solutions as directed by our business needs.
  • Effectively communicate the ideas, expectations, and goals while working with and through others to achieve desired result.
  • Involve other team members to establish best practices/decisions
  • Act independently when required

What you bring:

  • Minimum of one to three years experience in a technical support environment
  • Diagnostic and analytical skills for software and general IS application knowledge
  • Strong computer literacy skills with an emphasis on software knowledge, installations and use. Linux OS, VPN protocols, LAN.WAN protocols, and internet protocols
  • Ability to multitask – Sense of urgency; maintain a positive attitude
  • Excellent telephone presence with organized follow-up skills
  • Ability to be proactive and able to take direction and establish ownership of projects.
  • Excellent English verbal and written communication skills
  • Strong customer focus; service oriented attitude

RapidAI Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your RapidAI Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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I'm a Blogger working remotely, and I have a deep passion for recruitment industry since 2015. Whether it's remote jobs, work from home jobs, make money, I'm constantly exploring and sharing my insights.
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