Restaurant365 Remote Jobs USA 2024 | Support Specialist

Karthik Ps By Karthik Ps
Restaurant365 Remote Jobs USA
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About Restaurant365 Remote Jobs USA 2024

Restaurant365 is the industry’s leading all-in-one, cloud-based accounting, operations, workforce, and intelligence solution developed specifically for restaurants. Our restaurant enterprise management software simplifies day-to-day management for operators, allowing them to control food costs and optimize labor. Integrations and open APIs enable Restaurant365 to connect with other systems, including POS providers, vendors, and banks.

The result is accurate, timely reporting that provides a clear and complete view of their businesses. We are a remote friendly company headquartered in Irvine, California with an office in Austin, Texas. Our people-first culture is committed to diversity, belonging, and equal opportunities for all. With a robust benefits offering, including lucrative wellness options, it’s important that members of the R365 community are feeling good, doing great work, and living their best lives.

Restaurant365 Remote Jobs USA 2024 Details

Company NameRestaurant365
Job RoleSupport Specialist, Development
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
Salary$25 – $31 Hourly

Job Description For Restaurant365 Remote Jobs USA 2024

  • Respond to all customer status update requests on bug report tickets
  • Proactively deliver status updates on bug report tickets
  • Attend triage meetings to discuss new bug reports and work queue priority settings with members of Development, Product, and Support
  • Enter defects into Jira
  • Validate bug fixes delivered by Development
  • Update customers once fix has been deployed to their site
  • Help manage Support team Known Issues board in Trello
  • Assist Support teams with difficult troubleshooting tickets
  • Assist Manager, Development Support in optimizing effectiveness of Development Support
  • Assist Support management in preparing daily summary of Development-related customer issue reports
  • Other duties as assigned.

What you’ll need to be successful in this role:

  • Bachelor’s degree preferred 
  • Outstanding organizational skills 
  • Outstanding customer service skills 
  • Outstanding written communication skills 
  • Expert grasp of software programming logic principles 
  • Expert scenario testing skills 

Restaurant365 Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your Restaurant365 Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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I'm a Blogger working remotely, and I have a deep passion for recruitment industry since 2015. Whether it's remote jobs, work from home jobs, make money, I'm constantly exploring and sharing my insights.
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