Sonesta Hotels Remote Jobs USA 2024 | IT Support Specialist

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Sonesta Hotels Remote Jobs USA
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About Sonesta Hotels Remote Jobs USA 2024

Sonesta is now the 8th largest hotel company in the world, with 15 brands that consist of 1200 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico: a Sonesta Collection, Sonesta Hotels & Resorts, MOD: a Sonesta Collection, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Sonesta Posadas Del Inca (Peru), Sonesta Cruise Collection (Nile River), Red Lion Hotels, Red Lion Inn & Suites, Signature Inn, Americas Best Value Inn and Canadas Best Value Inn.

With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass.

Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta’s hotels.

Sonesta Hotels Remote Jobs USA 2024 Details

Company NameSonesta Hotels
Job RoleIT Support Specialist (REMOTE OPPORTUNITY)
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level
Salary$32 to $42/hour

Job Description For Sonesta Hotels Remote Jobs USA 2024

supported systems are meeting and exceeding our colleague’s needs. You are an advocate for Sonesta’s technology standards. While technical analysis is required, your tasks are rooted in hotel business processes improvement through systems. You are balanced in business understanding and technical understanding of Hospitality Systems and how they add value to our hotels.

The success of our team and company’s relationship with guests, hotel owners and operators, and our colleagues will be dependent on you and the outcomes of successful projects and the tenacity of this key role to be looked to delivering high-quality results and improvements to business challenges.

  • The successful candidate will be responsible for the ongoing support and maintenance of Local Area Networks, workstations, and servers within the hotels, ensuring the seamless operation of IT systems to meet the needs of our hotel colleagues, management, and guests
  • Install, support, and maintain server-based software, ensuring compatibility with Sonesta’s Corporate Strategies and brand standards
  • Develop migration plans for server and product upgrades, coordinating with relevant stakeholders to minimize disruptions
  • Provide technical support to hotel colleagues, management, and guests, ensuring a high level of customer service and satisfaction
  • Maintain and upgrade hotel IT hardware, software, and networks in accordance with Sonesta IT standards
  • Demonstrate schedule flexibility, including weekend availability during the summer season or when hotel operations demand
  • Be 24×7 available via mobile if necessary to address critical IT issues promptly
  • Conduct IT maintenance and upgrades overnight when necessary to minimize disruption to hotel operations.
  • Possess experience with Networking and Windows Server environments.


  • Familiarity with Property Management System/Point of Sales is advantageous; experience with Guest Room Technologies, Digital Surveillance, Door Lock systems, and Energy Management systems is a plus.
  • Excellent interpersonal skills with a strong customer service orientation
  • Strong oral and written communication skills
  • Ability to work effectively both independently and as a member of a team.
  • Capacity to multitask in a highly dynamic environment with a strong attention to detail and commitment to quality.
  • Strong learning agility; able to quickly grasp new skills, processes, and technologies.

Experience Preferred:

  • Previous experience in a similar IT support role within the hospitality industry.
  • Demonstrated ability to troubleshoot and resolve complex IT issues efficiently.

Sonesta Hotels Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your Sonesta Hotels Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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