TrueML Remote Jobs USA 2024 | Customer Engagement Specialist

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About TrueML Remote Jobs USA 2024

Retain by TrueML Products is an intelligent delivery platform that leverages a patented optimization engine to determine the optimal time and channel to deliver the client’s communications within the confines of the compliance requirements outlined by the client.

TrueML Products is a fintech software company developing products that enable intelligent, digital communication and prioritize customer experience for consumers seeking financial health.

TrueML Remote Jobs USA 2024 Details

Company NameTrueML
Job RoleCustomer Engagement Specialist, Full Time (Bilingual – Spanish) Q2-24
Job TypeFull Time
Job LocationRemote US
EducationBachelor Degree
Career LevelEntry Level

Job Description For TrueML Remote Jobs USA 2024

As a Bilingual Customer Engagement Specialist at TrueAccord, you have the opportunity to play a critical part in the lives of customers you serve through their financial recovery. We empower you to provide empathetically driven service and solutions to your customers every day. You will play a pivotal role in realizing our mission to take negative experiences out of debt collection forever.

  • Provide exceptional customer service
  • Motivate and guide customers through the collections process
  • Manage inbound and outbound repayment inquiries from consumers and debt consolidators via phone and email
  • Communicate with customers to establish payment solutions and resolve customer account inquiries
  • Meet key performance indicators as outlined by management
  • Meet expected quality and compliance standards

What We’re Looking For:

  • Professional-level fluency in English and Spanish
  • Professional communication and interpersonal skills
  • Call Center experience
  • Attention to detail and critical thinking
  • Skilled in problem-solving, negotiating, and resolving conflicts 
  • Commitment to providing best in class customer service
  • Prioritize multiple tasks to ensure successful completion of each debt collection attempt
  • Ability to work in fast-paced and changing environment

TrueML Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your TrueML Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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