Wider Circle Remote Jobs USA 2024 | Bilingual Outreach Specialist – Customer Service Reps

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About Wider Circle Remote Jobs USA 2024

Wider Circle works with health plans nationally to deliver a unique community care program that connects and unites vulnerable populations for better health.

Centered around trusted relationships and through its technology platform, Wider Circle connects health plan members with familiar neighbors to inform, support and motivate one another, empowering them to be more proactive about their health.

Using trained and culturally competent facilitators to engage members in a trusted delivery network, Wider Circle’s community care model has proven to reduce hospitalizations, drive better health outcomes, and lessen social isolation.

Wider Circle Remote Jobs USA 2024 Details

Company NameWider Circle
Job RoleBilingual Outreach Specialist – Customer Service Reps
Job TypeFull Time
Job LocationRemote US
EducationHigh school diploma/ Bachelor Degree
Career LevelEntry Level
Salary$16.00 Hourly
Company Websitewww.widercircle.com

Job Description For Wider Circle Remote Jobs USA 2024

Wider Circle is looking for remote Outreach Specialists to join our circle and play a vital role in promoting Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another’s company. The successful candidate will use their unique skills to build trust and establish rapport through genuine conversations, leading to the successful onboarding of new members.

  • You will maintain a consistent level of productivity, enthusiasm, and energy while making daily outbound calls.
  • You will master details of campaign workflows and scripts while developing a conversational style that highlights your personality and leads to great conversations.
  • You will effectively engage with members during calls, probing to determine their needs and anticipate objections.
  • You will stay up to date on all company products and information for each campaign.
  • You will enter and update member information and notate conversations in our CRM.
  • You will de-escalate complaints and grievances to protect the company’s reputation.
  • You will go the “extra mile” to meet quota and facilitate future member onboarding.
  • You will maintain a positive, professional attitude when dealing with internal and external customers.

Requirements

  • You have a passion for helping people and serving others.
  • You have proven experience, successfully meeting quota in a telesales or call center role. Experience in healthcare, especially community-based work, is a plus,
  • You have a flexible schedule, with the ability to work a set, recurring 40-hour schedule, with occasional work outside of regular business hours when necessary.
  • You have strong computer skills and are comfortable navigating web-based software, tools, and telephony systems.
  • You have excellent communication, critical thinking, and interpersonal skills.
  • You have a good memory and can effortlessly explain products and services to potential members.
  • You have an outgoing personality and unwavering, positive attitude, with the ability to comfortably engage with others while driving conversations forward.
  • You use your strong customer service skills and attention to detail to solve problems and address customer complaints quickly.
  • You can work independently, maintaining a consistent work ethic in a remote work environment with little oversight.
  • You are committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks.
  • Call Center, customer service and/or sales experience required
  • Strong attention to detail and follow-through skills
  • Experience in healthcare a plus
  • Strong computer skills to navigate web-based systems effectively (familiar with Google Sheets or Microsoft Excel)
  • Strong communication and customer service skills
  • Ability to track/monitor/retrieve information on calls
  • High school diploma or equivalent

Wider Circle Remote Jobs USA 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

We wish you the best of luck in your Wider Circle Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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