Cambia Health Solutions Remote Jobs USA 2024 | Customer Service Professional

About Cambia Health Solutions Remote Jobs USA 2024

Cambia Health Solutions is a family of companies headquartered in Portland, Oregon, working to create a person-focused and economically sustainable health care system.

Cambia Health Solutions Remote Jobs USA 2024 Details

Job Description For Cambia Health Solutions Remote Jobs USA 2024

As a CSP, you’ll act as the bridge between Cambia and those we serve, including members, providers and other health care professionals. You’ll answer incoming calls on recorded lines, providing guidance and resources on benefits, claims and eligibility. You’ll advocate for our members, track down answers to tricky questions and ask for support when you’re stuck. (At Cambia, you’ll always get help when you need it.) In exchange for your excellent customer care, we provide competitive pay, career growth opportunities, a generous benefits package, and flexible and remote options to help you balance priorities in and outside of work.   

Qualifications:  

• High school diploma or equivalent  
• 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience. 
• Proficient PC skills and an ability to navigate multiple applications while on calls.  
• Ability to apply mathematical concepts and calculations. 

Skills and attributes: 

• Excellent multitasking skills under pressure.   
• Resilience, patience and a positive attitude in the face of challenges.  
• Clear, concise and empathetic demeanor while responding to inquiries and requests. 
• Proactive problem-solving skills and a knack for asking insightful questions to clarify callers’ needs.  
• Sound decision-making and flexibility in a fast-paced environment.  
• Willing to learn and adapt to changes in products and regulations and integrate feedback to improve skills and capabilities.  
• Equally comfortable collaborating with a team and working independently. 
• Ability to handle sensitive and confidential information with discretion.  
• Preferred: knowledge of medical terminology and coding. 

What You Will Do at Cambia

• Serve as your callers’ guide and advocate, tackling tricky issues and answering questions about benefits, claims and eligibility. 
• Roll up your sleeves and do the necessary research to find answers when you don’t have them.  
• Bring a positive and professional approach to providing every caller with accurate, compliant information.  
• Tailor your communications to meet each caller’s unique needs. 
• Stay one step ahead by spotting and addressing potentially difficult issues before they arise. 
• Prioritize caller satisfaction while representing Cambia’s mission and values. 
• Seek opportunities to collaborate and improve your skills through feedback and learning. 

Cambia Health Solutions Remote Jobs USA 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

We wish you the best of luck in your Cambia Health Solutions Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.