CareCentrix Remote Jobs USA 2024 | Medical Assistant

About CareCentrix Remote Jobs USA 2024

CareCentrix offers value-based home solutions to payors and health systems to help more of their members access the home care they need, when they need it. Through a single platform, CareCentrix coordinates multiple, complex home care needs for over 16 million members through a national network of approximately 6,700 provider locations, resulting in a simplified patient and physician experience.

CareCentrix Remote Jobs USA 2024 Details

Job Description For CareCentrix Remote Jobs USA 2024

• Resolve non-clinical issues for patients, including answering questions and/or setting them up for a Nurse Coach assessment.
• Coordinate care for patients.
• Communicate with physicians and clinical staff regarding patient care.
• Support clinicians to ensure service levels and requirements are met.
• Escalate issues to Nurse Coaches or management as needed.
• Participate in and contribute to performance and process improvement activities.
• Perform other duties as needed.

This role is for you if:

• You can gain/build instant rapport with people over the phone.
• You have great empathy and the patience to deal with difficult callers or complex requests.
• You are results driven with strong attention to detail.
• You can comply with all company policies, including HIPAA/PHI policy.
• You strive to meet/exceed individual performance goals in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives.
• You are fun to work with! We are looking for team members who bring joy to the work they do.

QUALIFICATIONS

• High School Diploma or GED.
• 1 year of experience working in the healthcare or medical services industry as a Medical Assistant required.
• 1 year Customer Service experience in a call center environment preferred.
• Ability to navigate dual monitors and multiple applications.
• Intermediate keyboarding abilities (at least 30 WPM, data entry while active listening).
• Basic PC & Search Engine abilities (for example: use the mouse to click, troubleshooting, working with Microsoft Office including basic Word and Excel, opening a browser, typing in URLs in the right location, bookmarking a site, and navigating the use of back/forward buttons).

CareCentrix Remote Jobs USA 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

We wish you the best of luck in your CareCentrix Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.