About Togetherwork Remote Jobs USA 2024
Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.
Togetherwork Remote Jobs USA 2024 Details
| Company Name | Togetherwork |
| Job Role | Customer Support Agent |
| Job Type | Full Time |
| Job Location | Remote US |
| Education | Bachelor Degree |
| Career Level | Entry Level |
| Salary | $40000 Yearly |
| Company Website | www.togetherwork.com |
Job Description For Togetherwork Remote Jobs USA 2024
Seeking a detail-oriented and self-motivated individual with a passion for troubleshooting software issues and delivering tailored solutions to meet clients’ business requirements. The ideal candidate excels in addressing both process-related (“how do I?”) and business-oriented (“how should I?”) inquiries and requests. In this role, you will play a crucial part in ensuring customer success with our product, striving to provide an excellent experience. This opportunity is perfect for candidates eager to contribute at the ground level and keen on personal and professional growth within the company.
Responsibilities
- Responding to client questions and issues including bugs, feature requests, and business processes through email, chat, and phone.
- Working directly with clients, as well as, Development and Quality Assurance teams to identify, triage, and resolve system issues.
- Documenting frequently asked questions and preparing knowledge-based content.
- Documenting requirements and user stories for production issues and feature requests.
- Providing support for two software applications
Requirements
- Outstanding written and verbal communication skills
- Strong multitasking and organization skills
- Proven proficiency in troubleshooting and setting priorities
- 1 year of experience software customer support
Nice To Have
- Bachelor’s Degree
- Experience with customer support teams and processes
- Experience in the Pet Care industry
- Understanding of Software Development Life Cycle
- Experience with issue ticketing systems such as Jira and Zendesk
- SAAS support experience
Togetherwork Remote Jobs USA 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
We wish you the best of luck in your Togetherwork Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
