Nozomi Networks Remote Jobs USA 2024 | Technical Support Engineer

About Nozomi Networks Remote Jobs USA 2024

We protect the world’s critical infrastructure from cyber threats. Our platform uniquely combines network and endpoint visibility, threat detection, and AI-powered analysis for faster, more effective incident response.

Customers rely on us to minimize risk and complexity while maximizing operational resilience.

Nozomi Networks Remote Jobs USA 2024 Details

Job Description For Nozomi Networks Remote Jobs USA 2024

As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy.

• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
• Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues.
• Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed.
• Drive interactions with customers for resolution of issues while interacting internally with Product and Engineering Teams as needed.
• Develop and maintain core competency on Nozomi Networks entire product line and technologies.
• Create knowledge base content where none exists while updating existing to correctly position solutions.
• Understanding of critical account infrastructure and technical environments.
• Provide white-glove treatment for critical accounts.
• Replicate and reproduce customer issues in the lab prior to escalating issue internally.

To be successful in this opportunity, you will have:

• Proven experience working in customer-facing roles as Technical Support Engineer or Systems Engineer.
• Experience in network security in a support, design, consultancy or operations role.
• Strong knowledge of Unix Systems, virtualisation technologies, scripting, and API integrations.
• Knowledge of common networking, security protocols and applications.
• Detailed technical experience in installations, configuration and operation of security appliances in large complex environments.
• Strong knowledge of information security principles.
• Excellent troubleshooting skills.
• Strong communication (written/verbal) and presentation skills.
• Solid working proficiency in both written and spoken English.
• Ability to operate in settings with strong confidentiality and data privacy protocols.
• Comfortable using FreeBSD.
• Knowledge of PostgreSQL. 
• Bachelor’s Degree (or equivalent) in Computer Engineering (CE), or Computer Science (CS) or equivalent education/training/experience.
• Experience in the field of ICS (Industrial Control Systems) security projects.

Nozomi Networks Remote Jobs USA 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

We wish you the best of luck in your Nozomi Networks Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.