Calix Remote Jobs USA 2024 | Associate System Engineer

About Calix Remote Jobs USA 2024

Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud.

Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow.

Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics, and turn the complexity of the smart home and business into new revenue streams.

Calix Remote Jobs USA 2024 Details

Job Description For Calix Remote Jobs USA 2024

• This position will predominately provide technical support via the telephone, web or at the customer site with specific data-centric objectives based off product responsibilities.
• The candidate must be able to take ownership in driving and solving customer technical product issues with urgency and effectively operate independently and collaborate with team members as the situation requires.
• Complete training deliverables on a quarterly basis to ensure you are up to speed on the latest features and technology enhancements.
• The candidate must be passionate about solving customer technical product issues with a constant drive for technical knowledge and growth.
• Use data and insight to explain a situation, make informed decisions and provide recommendations for improvement.
• The ideal candidate must be able to excel in a fast-paced environment, to manage multiple customer issues/projects simultaneously, provide quick yet thorough responses and meet aggressive deadlines.
• Focusing on our Revenue Edge portfolio, this position will be working with our Cloud and Cloud-Connected Wi-Fi Premises equipment.
• Have scheduling flexibility to cover required shifts based on business needs

Qualifications:

• We are seeking an extremely self-motivated, autonomous individual with a proven track record in providing a high level of technical support.
• 1+ years of customer-focused experience preferred, with a background in Networking or Software Applications.
• This position is for 1st shift hours, i.e., Day hours (in PST), 8am – 5pm PST.
• This position is for shifted working dates, i.e., Tuesday – Saturday
• Strong troubleshooting and problem-solving skills are a must.
• Ability to use data and insight to explain a situation and make informed decisions and recommendations for improvement.
• This role requires an engineer who is relentlessly customer-centric, a problem-solver, and a strong collaborator.
• Strong cultural fit, valuing teamwork, and shared success while constantly striving to better yourself for the collective impact on the team.
• Exceptional oral & written communication skills, with the ability to be concise and effective.
• Strong interpersonal skills are crucial, including self-awareness and relationship building/maintenance.
• Strong technical account management, customer service and project management skills.
• Strong initiative, being a self-starter is key for success in this role
• Constantly seeking to learn more, technically and professionally, coachable with a passion to get better and grow personal and team impact
• BS/MS EE, CS, or equivalent study activity
• Focus/Interest on Cloud-based technology – client/server architecture with remotely connected devices
• Solid Understanding of TCP/IP, L2 switching, VLANs, QoS/DSCP, STUN, NAT, Netflow and ability to troubleshoot networking-related issues
• Solid experience with Linux/Unix, DHCP, DNS, Firewalls
• Experience with XML, SOAP, REST, API, HTTP, SNMP
• Experience with Wireless Networking and various IEEE 802.11 standards
• Experience working with MySQL database and SQL queries
• Scripting skills with Python / Bash / PHP / Perl / CGI is a plus
• Understanding of Multicast, IGMP & IPTV is a plus
• Understanding of VoIP protocols such as SIP, H.248, MGCP is a plus
• Familiarity with tcpdump and Wireshark tool is a plus
• Some travel is required

Calix Remote Jobs USA 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

We wish you the best of luck in your Calix Remote Jobs USA 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.